Privacy Policy

Information you provide directly: When you submit an enquiry form, create an account, or contact us, we collect your name, email address, phone number, and any details you share about your rental request.

Booking & payment information: When you book a vehicle, we collect booking details and may collect payment information through our secure payment processors. We do not store full payment card numbers.

Automatically collected data: We automatically collect certain information when you visit our site, including IP address, browser type, device type, pages visited, and referring URLs. This is collected via cookies and analytics tools.

Communications: When you call, text, or email us, we may retain records of those communications for service and quality purposes.

We use collected information to:

• Process vehicle rental enquiries and bookings
• Communicate with you about your reservation or account
• Send service-related notifications (booking confirmations, reminders)
• Improve our website and services through analytics
• Comply with legal obligations
• Detect and prevent fraud or misuse of our services

We do not sell your personal information to third parties for their marketing purposes.

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. We use:

• Google Ads — to measure advertising performance and track conversions from our campaigns.
• Google Analytics 4 — to understand how visitors interact with our site (page views, sessions, conversions).
• Google Tag Manager — to manage analytics and marketing tags.
• Meta Pixel — to measure the effectiveness of our advertising on Facebook and Instagram.

You can manage cookies via the consent banner on this site (Allow or Decline). You can also opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We share your information only in the following circumstances:

• Service providers: We use third-party services for hosting (Supabase), authentication, and analytics. These providers process data on our behalf and are bound by data protection agreements.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If Black Monarchy Motoring is acquired or merges with another entity, your information may be transferred as part of that transaction.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained until you request deletion. Enquiry and booking data is retained for up to 3 years for record-keeping and tax purposes.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Receive a copy of your data in a portable format

To exercise any of these rights, please contact us at info@blackmonarchymotoring.com.

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), access controls, and secure data storage through Supabase. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

Our website may contain links to third-party websites (Google Reviews, Yelp, social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us: